Privacy Policy

Our Commitment to Your Privacy

Your privacy and confidentiality are extremely important to us.

At RLT Marriage Counselling, we are committed to protecting the personal information you share with us when you visit this website or use our counselling services.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

By using this website or engaging in counselling services, you consent to the terms outlined in this policy.

 

Who We Are

RLT Marriage Counselling is a registered trade name operating under the Human Physics Group (HPG).

All services, billing, and administration are managed by HPG.

 

What Information We Collect

We may collect personal information when you:

• Fill out a contact or intake form
• Book a counselling session
• Subscribe to resources, newsletters, or updates
• Communicate with us by email, text, or phone

The information we collect may include:

• Name
• Email address
• Phone number
• Relationship status and relevant session notes
• Payment details (processed securely by third-party payment providers)

 

How We Use Your Information

We collect your information to:

• Book, schedule, and manage counselling sessions
• Respond to your inquiries
• Provide follow-up resources or session summaries
• Process payments securely
• Improve our website and services

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Your personal information will only be shared when required by law or in cases where there is an immediate risk of harm to you or others.

 

Data Protection

Your privacy is protected through:

• Secure, encrypted counselling sessions via HIPAA-compliant video platforms
• Password-protected storage of client records and notes
• Limited access to client information, restricted to Rick Martin and authorized administrators of The Human Physics Group

We take reasonable precautions to protect your data from loss, misuse, or unauthorized access.

 

Cookies and Website Tracking

This website may use cookies or website tracking tools to improve user experience and understand website performance.

You can adjust your browser settings to decline cookies if you prefer.

 

Third-Party Links

This website may contain links to external sites. We are not responsible for the content, privacy practices, or security of those websites.

Links are provided for informational purposes only.

 

Your Rights

You have the right to:

• Request access to your personal information
• Correct inaccurate or outdated information
• Withdraw consent for the use of your information at any time
• Request deletion of your personal data, subject to professional and legal record-keeping obligations

To make any of these requests, please contact us using the information below.

 

Contact Information

For questions about this Privacy Policy or to request changes to your personal information, please contact:

 Email: admin@humanphysics.ca

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

All documents are maintained in accordance with Canadian privacy law.

• Privacy Policy - How we collect, use, and protect your personal information.
• Terms of Service - The terms and conditions that apply to use of this website.
• Site Policy - General policies governing content and interactions on this site.
• Disclaimer - Important limitations regarding the information provided on this website.